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Manual 13


Particulars of recipients of concessions, permits or authorization[Section 4(1)b(xii)]
Air India Limited is presently offering the following concessions to its passengers :


(1) Cancer Patient Concession

Application
One way or Return travel on Domestic Sectors in Economy Class. Applicable between place of residence or the Airport nearest to the place of residence of the Cancer patient and the place of treatment where the Cancer Hospital / Cancer Institute is located.

Fares
45% of the Normal Economy Class Basic Fare. Taxes and Surcharges applicable.

Documentation
An Application from the Passenger stating that He / She is proceeding for treatment of Cancer at a recognized Cancer Hospital or from such Cancer Hospital  / Institute to place of residence, supported by a Medical Certificate is required. The Certificate should be issued by a Cancer Hospital or an Institute. However, in the case of a patient going for Cancer treatment / check-up for the first time from a place where there is no Cancer Hospital or Cancer Institute, the station Managers of Air-India can accept a Certificate issued by a Local Hospital. Air-India Duty Manager / Ticketing Counter Staff are empowered to authorise Cancer Patient Discount after satisfying themselves about the bonafide of the patient’s travel.

Eligibility
This Concession is available to only those persons who are Residents of India and who are suffering from Cancer and are travelling for the purpose of Medical Check-up / Treatment.

Ticketing Code
CP-55

(2) Blind Persons Discount

Application
All types of journeys in Economy Class on Domestic Sectors.

Fares
45% of the Normal Economy Class Basic Fare. Taxes and Surcharges applicable.

Documentation
The Passenger is required to produce a Certificate to the effect that he / she has lost total vision in both eyes. This Certificate should be issued by either an Eye Hospital or a Medical Practitioner not less than M.B.B.S.  The Certificate can also be issued by the Head of an Institution for Blind recognised by the State / Central Government.

Eligibility
This discount is available only for those persons who are totally blind and who are residents of India.

TICKETING CODE:
BP-55.

(3) Armed Forces Concession Application

Application
All types of journeys in Economy Class on Domestic Sectors.

Fares
45% of the Normal Economy Class Basic Fare. Taxes and Surcharges applicable.

Documentation
  • These Concessional Tickets will be issued against an Armed Forces Concession Form after due verification by Air-India.
  • Persons travelling against this Concessional Fare should be in possession of the following documents, which will be subject to check by the Staff at any stage of the journey. (i) Armed Forces Identity Card for the Armed Forces Personnel and the Identity Card issued by the Unit Commandant to family members of the Military Personnel. (ii) Part-II of the Armed Forces Concession Form. It is mandatory for the Passengers to carry the Part-II of the Concession Form along with his Identity Card while travelling, for the purpose of verification by Air-India Official at any stage of travel.

Eligibility

  • Active Military Personnel of Indian Armed Forces (Army, Navy and Air Force) and their family members travelling at their own expense.
  • For the purpose of Armed Forces Concession, the family includes Spouse, dependent Children between 2-26 years of age and dependent Parents. Married children are not considered as part of the family. Active Armed Forces personnel (Army, Navy or Air Force) on deputation are eligible for this Concession. Personnel of Coast Guards / Indo Tibetan Border Police / Border Security Force / Central Industrial Security Force / Central Reserve Police Force / Territorial Army and any other Para Military Forces are not eligible for this Discount.
Ticketing Code
AFC-55 (4A)

(4A) Senior Citizens Discount Application

Application
All types of journeys in Economy Class on Domestic Sectors.

Fares
45% of the Normal Economy Class Basic Fare. Taxes and Surcharges applicable.

DOCUMENTATION
Senior Citizen’s Discount will be offered on submission of the following documents.
  • A photocopy of document certifying the Passenger’s age / date of birth e.g. School Leaving Certificate, Certificate from the Municipal Corporation, Passport, Certificate from Employer from Public Sector Undertaking or Government Organizations where the Senior Citizen was employed, Ration Card, Election Commission Card or Air-India Identity Card issued to Senior Citizens.
  • A document confirming the Resident Status of the Senior Citizens
  • In case of Foreigners residing in India, details of the Resident permit.
  • Two stamp size photographs.
  • Application Form filled in duplicate as per the Format in Appendix ‘A’.

Station Manager / Reservation Manager is authorised to approve any other document for ‘Proof of Age’ besides those listed in (a), if he feels otherwise satisfied.  He may also under exceptional circumstances, depending upon the merit of the case, use his discretion for granting Senior Citizen’s Discount.

AIR-INDIA will issue Identity Cards to the Senior Citizens free of cost when an application, filled in duplicate, in the format as per ‘Appendix ‘A’ along with two stamp-size photographs and document for proof of age and Resident status is submitted to an AIR-INDIA Office.

Signature of the Senior Citizen on the ‘Form’ or on the ‘Identity Card’ issued for the grant of Senior Citizen Discount is not mandatory. Presence of the Senior Citizen for issuance of the Ticket or Identity Card will not be required so long as the photographs and the document for the ‘Proof of Age’ and Resident Status are submitted.

Once the Identity Card is made ‘Application Form’ will not be required to be filled each time a ticket is purchased under Senior Citizen Discount.

At the Time of check-in:  the Identity Card or the Ticket Jacket having the photograph of the Senior Citizen will be checked and also the Boarding Pass issued to the Senior Citizen will be punched.

At the Boarding Point:  the Identity Card or the Ticket Jacket having the photograph of the Senior Citizen will be checked.

ELIGIBILITY:
FOR INDIANS

  • Male Senior Citizens residing permanently in India and who have completed the age of 65 years on the date of commencement of journey.
  • Female Senior Citizens residing permanently in India and who have completed the age of 63 years on the date of commencement of journey.

FOR FOREIGNERS

  • Male Senior Citizens who are residing in India and holding resident permit and who have completed the age of 65 years on the date of commencement of journey.
  • Female Senior Citizens who are residing in India and holding resident permit and who have completed the age of 63 years on the date of commencement of journey.

TICKETING CODE:
SCD-55

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