Welcome Guest Passengers need to book wheelchair in advance through our 24*7 contact centre or our city office   |    "OK to Board" for UAE has been discontinued for passengers holding Indian passports; EXCEPT for passengers holding passport with ECR status and travelling on Tourist Visa/ paper visas.

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UAE Visa Services
We take away the hassle of tedious visa application procedures for customers who wish to visit the UAE with Air India Express Visa Application Processing service, saving time and providing peace of mind to the traveller. Please read the following clauses and proceed further.
Visitor’s passport copy is required. The copy should be clear and in color. The following details should be clearly mentioned:
• Full name (Given Name, Surname , Father’s Name)
• Nationality
• Date of birth
• Place of birth
• Passport number
• Date of issue
• Date of expiry
• Father’s name / Legal guardian’s name
• Mother’s name
• Passport must be valid for a minimum of six months from the date of application.
• Any other document/details as required by the U.A.E Immigration office

Age Limit for Females:
30 – 63 year old females can travel alone.
12 – 29 year old females should travel with Parents or Husband.
0 – 11 year old girls can only travel with mother/father.

Age Limits for Male:
19 – 68 year old male can travel alone.
0 – 18 year old male should be accompanied by parent.

U.A.E visa requires 3-6 working days for processing.

  • • One clear passport size color photograph with white background. • First and last page of passport copy in JPEG format required for UAE Visa. JPEG file should be less than 1MB. • The photograph should have a clear visibility of the face of the applicant. • Following supporting documents may be required: Proof of relation – copy of Marriage / Birth certificate, translated to English or Arabic and attested from Ministry of UAE.

Complete the online application form with accurate details.
Note: Additional documents may be required by the UAE Immigration Authorities which will be communicated to you, through the email ID provided by you.
Terms & Conditions
Applying from UAE
Applying from India

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Assistance for Differently Abled Passengers
What should I do if I need special assistance?
Should you require any special services while you travel with Air India Express please call our Reservation Offices and inform our staff of your requirements and they will do their best to accommodate your needs.
What is Air India Express's policy regarding unaccompanied young passengers?
Air India Express will accept unaccompanied children between 5 years and 16 years of age.Kindly contact the nearest Air India Express City Office to make a reservation for an unaccompanied Minor.
What are the regulations for expectant mothers traveling on Air India Express?
Expectant mothers may travel up to and including the 27 weeks of their pregnancy, and will be accepted between 28 to 35 weeks if they are in possession of a doctor's certificate confirming the stage of their pregnancy and stating that they are fit to fly. Expectant mothers above their 36 weeks will not be allowed to fly on Air India Express.
Can I request for special assistance for disabled passengers?
Upon reservation we will make every effort to ensure that any special services you may require are provided to you.
Can I book for a wheelchair in advance?
Yes, wheelchair can be booked in advance.
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Important Notice for Passengers
  Our Contact Centre located in Chennai is temporarily unserviceable due to incessant heavy rains.

We are working towards providing our passengers with an alternate telephone number.

Please view our website for further updates regarding rescheduling/cancellation or contact the nearest Air India Express office or authorised Travel Agent.

Inconvenience caused is regretted.


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# IX 344 DXB CCJ 5th Dec will depart Dep 0510 Arr 1025